ITIL Practitioner level is being developed to help organizations and individuals increase the value they obtain from using ITIL by offering additional practical guidance to adopt and adapt the framework to support the business. It will be the next step after ITIL Foundation for professionals who have already learned the basics of IT Service Management (ITSM) and the business value of well-designed and delivered services.
ITIL® has become the word’s best practice for IT Service Management. This is now been used as a standard in many government departments and organisations around the world. The high level of acceptance by the IT world pushed the demand for these professional certifications.